Package: Each exquisitely designed handle is meticulously wrapped in a protective plastic bag, ensuring it arrives in impeccable condition, preserving its beauty and functionality.
Delivery Time: Our standard delivery timeline ranges from 20 to 35 days, ensuring you receive your order promptly and without delay.
1. Exceptional After-Sales Service: Enjoy peace of mind with our dedicated 1-year after-sales support, guaranteeing continuous satisfaction and support throughout your ownership.
2. Tailored Custom Design Services: Elevate your brand with personalized color boxes, unique brand stickers, and premium packaging solutions, all meticulously crafted to meet your specific needs.
3. Around-the-Clock Support: Experience unparalleled assistance with our 24/7 online support, always ready to address any and all needs at any time, ensuring your convenience and satisfaction.
1. Comprehensive Online Technical Support: Ensure seamless operation and peace of mind with our expert guidance, readily available at your convenience.
2. Thorough Onsite Inspection: We provide detailed and meticulous inspections to guarantee optimal performance and longevity of your handle installation.
3. Complimentary Spare Parts: Receive essential spare parts at no additional cost, ensuring the continued functionality and pristine aesthetics of your purchase.
Q: Are you a manufacturer?
A: Yes, we are a professional manufacturer specializing in the customized production of door and window hardware, including stainless steel, zinc alloy, aluminum alloy, and other high-quality hardware series products.
Q: What is the application range of your company's products?
A: Our products are incredibly versatile and can be seamlessly integrated into various settings, including supermarkets, home decor, bathroom series, public places, and safety facilities for the disabled, among others.
Q: Can we make our own color box?
A: Yes, we offer customization services for color boxes, provided the order quantity reaches a minimum of 1000 sets.
Q: Can we print our logo on the product?
A: Yes, we can print your logo on the product according to your design specifications, enhancing your brand presence.
Q: How does your factory ensure quality control?
A: 80% of our employees boast over 10 years of experience. We have a mature, skilled technical team and a comprehensive quality management system to ensure our products consistently meet high-quality standards.
Q: What is the after-sales service of the product?
A: We offer online technical support. In the rare event of a quality issue, we will promptly replace the damaged product with a new one.
Q: How long is the production time?
A: For samples in stock, delivery is within 3 days. If out of stock, delivery is within 20 days. For mass production, delivery time is approximately 35 days after receiving the deposit.
Q: What shipping methods are available?
A: For small orders, we offer shipping via DHL, FedEx, UPS, etc. For mass production orders, shipping can be done by sea or air, providing flexible options to suit your needs.