Package: Each exquisitely designed handle is meticulously wrapped in a protective plastic bag, ensuring it arrives in impeccable condition.
Delivery Time: Our standard delivery timeline ranges from 20 to 35 days, ensuring prompt receipt of your order.
1. Exceptional After-Sales Service: Enjoy peace of mind with our dedicated 1-year after-sales support, guaranteeing continuous satisfaction with your purchase.
2. Tailored Custom Design Services: Elevate your brand with personalized color boxes, unique brand stickers, and premium packaging solutions tailored to your needs.
3. Around-the-Clock Support: Experience unparalleled assistance with our 24/7 online support, ready to address any and all needs at any time.
1. Comprehensive Online Technical Support: Ensure seamless operation with our expert guidance readily available at your convenience.
2. Thorough Onsite Inspection: We provide detailed inspections to guarantee optimal performance and longevity of your handle installation.
3. Complimentary Spare Parts: Receive essential spare parts at no additional cost to maintain the functionality and aesthetics of your purchase.
Q: Are you a manufacturer?
A: Yes, we are a professional manufacturer specializing in the customized production of door and window hardware, including stainless steel, zinc alloy, aluminum alloy, and other hardware series products.
Q: What is the application range of your company's products?
A: Our products are designed for versatility and can be seamlessly integrated into various environments, such as supermarkets, residential settings, home decor projects, bathroom series, public spaces, and safety facilities for the disabled, among others.
Q: Can we make our own color box?
A: Yes, we can customize the color box for you if the order quantity reaches 1000 sets.
Q: Can we print our logo on the product?
A: Yes, we can print your logo on the product according to your design specifications.
Q: How does your factory ensure quality control?
A: 80% of our employees have over 10 years of experience. We have a mature, skilled technical team and a comprehensive quality management system to ensure high-quality products.
Q: What is the after-sales service of the product?
A: We offer online technical support. In case of a quality issue, we will replace the damaged product with a new one.
Q: How long is the production time?
A: For samples in stock, delivery is within 3 days. If out of stock, the delivery time is 20 days. For mass production, delivery time is approximately 35 days after receiving the deposit.
Q: What shipping methods are available?
A: For small quantity orders, we can ship via DHL, FedEx, UPS, etc. For mass production orders, shipping can be done by sea or air.
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