Package: Each exquisitely designed handle is meticulously wrapped in a protective plastic bag, ensuring it arrives in impeccable condition.
Delivery Time: Our standard delivery timeline ranges from 20 to 35 days, ensuring prompt receipt of your order.
1. Exceptional After-Sales Service: Experience complete peace of mind with our dedicated 1-year after-sales support, ensuring continuous satisfaction with your purchase.
2. Tailored Custom Design Services: Elevate your brand identity with personalized color boxes, distinctive brand stickers, and premium packaging solutions tailored precisely to your needs.
3. Around-the-Clock Support: Enjoy unparalleled assistance with our 24/7 online support, ready to address all your needs at any time of day or night.
1. Comprehensive Online Technical Support: Ensure seamless operation of your product with our expert guidance, readily available at your convenience.
2. Thorough Onsite Inspection: We provide detailed inspections to guarantee optimal performance and longevity of your handle installation.
3. Complimentary Spare Parts: Receive essential spare parts at no additional cost to maintain the functionality and aesthetics of your purchase.
Q: Are you a manufacturer?
A: Yes, we are a professional manufacturer specializing in the customized production of door and window hardware, including stainless steel, zinc alloy, aluminum alloy, and other hardware series products.
Q: What is the application range of your company's products?
A: Our products are versatile and can be used in various supermarkets, home settings, home decor, bathroom series, public places, and safety facilities for the disabled, among others.
Q: Can we make our own color box?
A: Yes, we can customize the color box for you if the order quantity reaches 1000 sets.
Q: Can we print our logo on the product?
A: Yes, we can print your logo on the product according to your design specifications.
Q: How does your factory ensure quality control?
A: 80% of our employees have over 10 years of experience. We have a mature, skilled technical team and a comprehensive quality management system to ensure high-quality products.
Q: What is the after-sales service of the product?
A: We offer online technical support. In case of a quality issue, we will replace the damaged product with a new one.
Q: How long is the production time?
A: For samples in stock, delivery is within 3 days. If out of stock, the delivery time is 20 days. For mass production, delivery time is approximately 35 days after receiving the deposit.
Q: What shipping methods are available?
A: For small quantity orders, we can ship via DHL, FedEx, UPS, etc. For mass production orders, shipping can be done by sea or air.
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